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Services

Eight areas we build for operating businesses.

01
Generative AI
Aurum Quanta GenAI

We build LLM-powered features for drafting, summarising, translating, code assistance, and creative production. The model produces a draft and a person signs it off before anything ships to a user.

Retrieval-augmented generation, prompt engineering, evaluation frameworks, caching, guardrails. Runs against your data in your cloud account. The weights, the prompts, and the eval sets all stay with you when we hand over.

  • RAG pipelines
  • Fine-tuned assistants
  • Eval harnesses in CI
  • Open-weight options
02
Conversational AI
Aurum Quanta Chat

Assistants, chatbots, and routing systems for customer support, internal queries, and operational triage. The hard part is the handoff: when the bot's confidence drops, the conversation moves to a human with the full history attached.

Multi-turn context, grounded retrieval, intent detection, and sentiment-aware routing. Wired into your CRM, helpdesk, or comms stack on the first sprint, because the integration is usually where these projects fail.

  • Customer support bots
  • Internal knowledge assistants
  • Intent and sentiment-aware routing
  • CRM and helpdesk integration
03
Intelligent Document Processing
Aurum Quanta IDP

If a person on your team is keying invoice data into the ERP by hand, this is the service. Forms, invoices, contracts, statements, scanned PDFs: read, classified, and routed automatically, with a reviewer queue for the cases the model isn't sure about. The structured output lands directly in the ERP, CRM, or warehouse that consumes it.

OCR, layout-aware transformers, and small fine-tuned classifiers. Every prediction is logged with a hash of the source document and a confidence score, so you can reconstruct any decision the system made when an auditor asks six months later.

  • Layout-aware extraction
  • Per-field confidence scoring
  • Human-in-the-loop review
  • API and ERP connectors
04
Computer Vision
Aurum Quanta Vision

Cameras already running on your manufacturing line, retail floor, or logistics depot can do more than record. Object detection, image classification, visual quality inspection, OCR for everything that isn't a document, all running on the existing video feed.

Deployed at the edge or in your cloud account, depending on the latency you need. We evaluate on your actual production images. Vendor benchmarks tend to flatter the model, and lighting and camera angles in production will tell a different story almost every time.

  • Object detection and classification
  • Visual quality inspection
  • Edge or cloud deployment
  • Domain-specific fine-tuning
  • OOD detection and review queues
05
Predictive Analytics & Forecasting
Aurum Quanta Forecast

Applied ML earns its keep here more often than anywhere else. Demand forecasts, pricing recommendations, revenue simulations, trend prediction. The workhorse of the field, and where we expect to focus a large share of our work.

Gradient-boosted demand models, time-series forecasting, elasticity estimation, counterfactual scenario analysis. Every forecast ships with prediction intervals (P10, P50, P90), so the downstream user knows how much to trust each number.

  • Demand forecasting
  • Pricing and elasticity
  • Supply-chain optimisation
  • Scenario simulation
06
Customer Analytics
Aurum Quanta Analytics

Models that decide which customers to retain, which to grow, and which to let go gracefully. Churn prediction, lifetime value, segmentation, propensity scoring. We build on top of the warehouse you already maintain, and avoid standing up a parallel data store that the consultancy ends up owning.

The output goes where your team already works: a ranked list in the CRM, a flag on the account record, a Slack alert when something material changes. A model that lives in a Jupyter notebook nobody opens is a model that doesn't deliver value.

  • Churn and LTV models
  • Segmentation and clustering
  • Next-best-action scoring
  • CRM-ready outputs
07
MLOps & Production AI
Aurum Quanta MLOps

The infrastructure that decides whether your models survive contact with a Tuesday morning. Drift detection, automated retraining, A/B testing, model registries, rollback procedures. The unglamorous parts most projects skip in week one and end up writing a postmortem about in month nine.

We harden existing models for production, or design the platform before the first model is trained, depending on what stage you're already at.

  • Drift detection and monitoring
  • Automated retraining
  • Model registry and rollback
  • Audit-ready logging
08
Web Development
Aurum Quanta Web

Production websites and web applications, shipped on short cycles. AI handles the dull parts (copy drafts, image selection, SEO scaffolding, accessibility audits). Design direction and judgement calls stay with a person.

Next.js by default and Vercel-friendly. Your code lives in your repository from day one and has no hidden dependencies on platforms we'd prefer to lock you into.

  • Bespoke design and build
  • SEO and analytics built-in
  • You own the code
  • Roughly two-week turnaround
Industries

Where our work applies.

Financial Services

Engineering tools for credit-risk modelling, AML and fraud detection, document processing, pricing, and operational analytics. The regulated decision (credit approval, AML reporting, financial advice) remains with the licensed firm; Aurum Quanta builds the supporting models, infrastructure, and audit trails. Engagements include the explainability and audit-trail discipline expected under APRA, ASIC, and the Privacy Act.

Insurance

Underwriting models, claims-fraud detection, IDP for claims documents and medical reports, and propensity scoring. The regulated decision (cover offer, claims adjudication) remains with the insurer; Aurum Quanta builds the supporting models with the explainability and bias-testing discipline that APRA-regulated environments expect.

Government

Subcontract delivery and advisory work for federal, state, and local agencies, typically engineering under prime contractors that hold the relevant panel and IRAP certifications. The founder previously delivered platform engineering for the New South Wales Government; Aurum Quanta does not currently hold government procurement-panel listings of its own.

Healthcare

Operational analytics, document processing for clinical and administrative forms, and decision-support tooling for non-clinical workflows. Engagements involving software-as-medical-device, clinical decision-making, or work above OFFICIAL classification for public hospitals are taken in collaboration with TGA-experienced primes or under appropriate regulatory partners.

Pharmaceutical and Life Sciences

Drug-discovery analytics, R&D data infrastructure, IDP for trial documentation and regulatory submissions, and supply-chain forecasting. The pharmaceutical R&D buyer is distinct from clinical care; engagements typically support the analytics layer rather than the regulated trial-systems layer, where Computer System Validation (CSV) work is taken in collaboration with primes experienced in TGA Good Clinical Practice requirements.

Mining and Resources

Predictive maintenance on heavy equipment, geological modelling, computer vision for safety and operational monitoring, and operational forecasting. Mid-tier miners and resource service providers are most accessible to boutique engineering work; engagements typically run alongside in-house data teams.

Manufacturing

Visual quality inspection on production lines, predictive maintenance, demand forecasting for finished goods and inputs, and IDP for supply-chain documents. Often paired with edge deployment for sub-100ms inference where production-line latency requirements bind.

Energy and Utilities

Load forecasting, asset analytics, anomaly detection on operational telemetry, and document processing for compliance reporting. Direct control of generation, network operations, and grid management remains with the responsible entities; engagements operate inside the responsible entity's Security of Critical Infrastructure (SOCI) Act risk management plan.

Construction and Property

Document processing for contracts and engineering drawings, project scheduling, and demand forecasting for materials. Property analytics for valuation, portfolio management, and PropTech platforms; valuation models used in regulated lending decisions remain with the licensed valuer.

Retail

Demand forecasting, inventory optimisation, customer analytics, and recommendation systems. Document processing for supplier invoices, bank statements, and proof-of-delivery is one of the most common pilot patterns. PCI-DSS-aware engagements where payment data is in scope.

Logistics and Transport

Route optimisation, demand and capacity forecasting, document processing for proof-of-delivery and customs paperwork, and computer vision for depot operations. Safety-critical aviation, maritime, and rail systems are taken in collaboration with appropriately certified primes (CASA, AMSA, ONRSR).

Hospitality and Tourism

Customer-facing chatbots, dynamic pricing, demand forecasting, and content generation. Engagements span hotels, food services, tourism operators, and aggregator platforms; the patterns transfer cleanly across sub-sectors that share guest-experience and inventory-optimisation problems.

Agribusiness

Yield forecasting, supply-chain optimisation, document processing for grower agreements, and computer vision for crop and herd monitoring. Australian agribusiness is increasingly AI-mature; mid-tier producers and processors are common engagement targets.

Telecommunications

Customer analytics (churn, lifetime value, next-best-action), fraud detection, content recommendation, and operational forecasting. Direct network operations and OSS/BSS core systems remain with the carrier; engagements operate inside the carrier's Security of Critical Infrastructure (SOCI) Act risk management plan.

Information Media and Publishing

Content recommendation, summarisation, generative content for editorial and audience workflows, and audience analytics. Copyright and rights-management considerations are baked into engagement scoping, particularly for generative work.

Marketing, Advertising and MarTech

Audience modelling, attribution, generative-content production, retention modelling, and IDP for marketing operations. Privacy Act and Spam Act compliance is baked into engagement scoping. Engagements span MarTech platforms, brand-side marketing teams, and agencies.

Education

Adaptive learning systems, automated marking pipelines, curriculum analytics, student modelling. The technical problems in this sector are often well-defined, and the harder work is usually distinguishing them from the policy questions that get framed as ML problems.

Professional Services

Document automation, knowledge management, and pricing optimisation across accounting, consulting, recruitment, and adjacent professional services firms.

Legal Services

Contract analytics, document review, knowledge management, and intake automation for law firms and in-house legal teams. Engagements emphasise grounded retrieval, citation traceability, and human-in-the-loop workflows for any output that touches legal practice. Aurum Quanta does not provide legal advice, draft court submissions, or build systems whose outputs are intended to be filed without lawyer review.

SaaS and Startups

Earlier-stage applications of the same engineering patterns: customer analytics, churn modelling, generative-AI features, and lightweight MLOps. Engagements are typically smaller, faster, and more technical-buyer driven than enterprise work.